Cachet Cars Ltd Website Terms of Use

Last Reviewed: January 2025
Next Review: January 2028 (or sooner if required)

Welcome to https://cachetcars.com (the “Website”), owned and operated by Cachet Cars Ltd (“we,” “us,” “our”). These Website Terms of Use (“Terms” or “Terms of Service”) govern your access to and use of the Website. By accessing or using this Website, you agree to be bound by these Terms. If you disagree with any portion of these Terms, you do not have our permission to access or use the Website.

IMPORTANT NOTE: For information about how we provide our chauffeur services, including cancellations, deposits, or refunds; please see our separate individual policies found in our Help Centre.

1. Company Information
  • Legal Name: Cachet Cars Ltd, a Private Limited Company formed in England
  • Company Registration Number: 05993703
  • Registered Address: Suite 501, The Nexus Building, Broadway, Letchworth Garden City, Herts, United Kingdom, SG6 9BL
  • Phone Number: +44 (0)1223 655314
  • VAT Number: GB 844824410
2. Scope

These Terms apply to everyone who visits, browses, or otherwise interacts with the Website. They govern only your use of this Website, not the provision of our chauffeur services. Details regarding bookings, refunds, deposits, cancellations, or other consumer-related matters are available in our Help Centre.


3. Accounts (Reserved)

At the present time, we do not offer the ability to create user accounts on this Website. However, we reserve the right to introduce an account registration feature in the future. Should we do so, these Terms will be updated accordingly to include provisions on account creation, security of credentials, and account termination.

4. Prohibited Uses

You agree to use this Website in accordance with all applicable laws and regulations. You must not:

  1. Impersonate or attempt to impersonate Cachet Cars Ltd, our employees, or anyone else.
  2. Misrepresent your identity or affiliation with any person or entity.
  3. Send or attempt to send unsolicited marketing (“spam”), chain letters, or other unauthorised promotional content.
  4. Interfere with any other person’s lawful use or enjoyment of the Website.
  5. Use the Website in any manner that could disable, damage, or impair it.
  6. Use any automated means (robots, spiders, etc.) to access or monitor the Website without our permission.
  7. Introduce malware, viruses, trojan horses, or any harmful code onto the Website.
  8. Attempt to gain unauthorised access to any part of the Website, its servers, or any related systems.
  9. Attack the Website via a denial-of-service or distributed denial-of-service attack.
  10. Use the Website in violation of any applicable local, national, or international law.
5. Intellectual Property
  1. Ownership
    All content on this Website—including but not limited to logos, designs, text, graphics, pictures, data, and other materials (collectively, “Content”), is owned by or licensed to Cachet Cars Ltd unless otherwise stated. This Content is protected by copyright and other intellectual property laws in England and other countries. Cachet Cars Ltd asserts copyright over all text and wording appearing on this Website and reserves all rights therein.
  2. Use of Content
    You may view and temporarily download Content where clearly permitted (for example, if a download link is provided), but you may not reproduce, modify, distribute, publish, transmit, display, perform, or create derivative works from any part of the Content without our explicit written permission. Unauthorised copying or exploitation of our text or other materials is strictly prohibited.
  3. Enforcement of Rights
    We will vigorously enforce our rights under copyright law and other applicable laws. If we become aware that any individual or business has copied or otherwise infringed our copyrighted text, wording, or other Content, we may take appropriate legal action, such as issuing cease-and-desist demands, seeking injunctive relief, and pursuing damages, without prior notice.
  4. Notice of Infringement
    If you believe in good faith that any Content on our Website infringes your intellectual property rights, please contact Mrs Jayne Beaumont at [email protected]. Include all relevant details (e.g., the URL where the allegedly infringing work is located, proof of ownership) so we can investigate your claim promptly. We follow a procedure similar to the DMCA process for removal or dispute resolution, even though we are a UK company.
6. Disclaimers
  1. Website “As Is”
    To the extent permitted by law, this Website and its Content are provided on an “as is” basis, without any express or implied warranties.
  2. No Endorsement
    The inclusion or offering of any information, product, or service on this Website does not constitute an endorsement or recommendation by Cachet Cars Ltd.
  3. Consumer Protection
    If you are a consumer, you may have additional statutory rights under consumer protection legislation, which are not affected by these Terms.
  4. Availability, Errors, and Inaccuracies
    We strive to ensure the accuracy and availability of the Website, but we do not guarantee that all information, prices, or content will be error-free, complete, or current.
  5. Virus Protection
    While we take reasonable precautions to maintain a secure and virus-free Website, we cannot guarantee that the Website will always be free from bugs or viruses. It is your responsibility to implement appropriate IT security safeguards, such as up-to-date antivirus software, before accessing or downloading any content from our Website.
7. Limitation of Liability
  1. Damages Exclusion
    In no event shall Cachet Cars Ltd be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or relating to your use of (or inability to use) this Website.
  2. Liability Cap
    If, notwithstanding the above, Cachet Cars Ltd is found liable for any damage related to your use of the Website, our liability shall not exceed the total amount of fees you may have paid to Cachet Cars Ltd in connection with the relevant transaction on this Website.
  3. No Exclusion of Non-Excludable Rights
    We do not exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
  4. Consumer Rights
    You may have additional rights under UK consumer protection laws; these Terms do not affect those rights where they cannot be lawfully excluded or restricted.
8. Links to Third-Party Websites
  1. Third-Party Links
    This Website may contain hyperlinks to websites operated by third parties. Such links are provided solely for your convenience and reference.
  2. No Control or Endorsement
    We do not control these third-party websites and accept no responsibility for their content, privacy practices, or any associated liability. Clicking on such links is at your own risk.
  3. Security Precautions
    You are responsible for taking precautions to ensure that any link you click on or software you download (from this Website or others) is free from viruses and other destructive elements.
9. Governing Law and Dispute Resolution
  1. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of England, without regard to conflict-of-laws provisions.
  2. Jurisdiction
    Any dispute arising out of or relating to these Terms shall be resolved exclusively in a court of competent jurisdiction in England.
  3. Severability
    If any provision of these Terms is held by a court to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  4. No Waiver
    Our failure to enforce any right or provision in these Terms shall not constitute a waiver of that right or provision.
10. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If we make material changes, we will update the date by posting the revised Terms on this Website, indicating the new “Last Reviewed” date. Your continued use of the Website after such changes come into effect constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms or wish to report a concern, please contact:

  • Email: [email protected]
  • Phone: +44 (0)1223 655314
  • Post:
    Cachet Cars Ltd
    Suite 501, The Nexus Building
    Broadway, Letchworth Garden City
    Herts, SG6 9BL
    United Kingdom

By continuing to access or use this Website, you confirm that you have read, understood, and agree to be bound by these Terms.